December 2020 Employee of the Month

Terri Henderson

If you’ve ever called Patient Accounts, you’ve likely had the pleasure of speaking to our December Employee of the Month, Terri Henderson. Terri started with Missouri Delta in March of 2009 and we’re so glad she did!

Her coworkers had this to say when asked about Terri, I have never seen a more dedicated employee.  She is a role model for all those around her.  She is devoted to doing an excellent job for our department and the hospital.” ‘’ Anytime I have a question, Terri is the person I call because she has a vast knowledge of all things insurance.  She is just a pleasure to speak with and deserves to be recognized for her hard work and dedication.”

Not only do her coworkers commend her but also the patients she assists.  “Terri is always kind and patient with me when I don’t understand my bill or what my insurance company is saying.  I ask a lot of questions but Terri is always willing to help me.  She goes above and beyond to get things figured out.  She promptly calls me back if needed.  She explains things to me so that I am comfortable paying the amount shown on my statement. You need more employees like Terri!”

Terri’s knowledge and positivity make her a great asset to our team. Congratulations, Terri!