Patient & Visitor Information

COVID-19 Visitor Guidelines
Updated 1-12-2022

• Visiting hours are Monday-Friday 8am-5:00pm and Saturday-Sunday 10am-4:00pm (Enter through Front Lobby unless patient is in the Emergency Department).
• 3H, 2F, Rehab – 2 visitors allowed at a time, visitors can change throughout the day. Patients with altered mental or physical status are allowed 1 visitor to stay overnight.
• Emergency Department – 2 visitors allowed at a time, visitors can change throughout the day.  Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• ICU – 1 visitor allowed at a time, the visitor can change throughout the day. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.  Visiting hours are 10 am-2 pm.
• Outpatient Surgery/Procedure – 2 designated visitors allowed in the waiting room.
• Confirmed or suspected COVID-19 – No visitors allowed. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• Senior Lifestyles and Adolescent Psych – No Visitors allowed. Alternative means for direct interaction between visitors and patients is encouraged by remote communications. (i.e. telephone or internet, for video or audio calls)
• Maternal Child – 2 visitors designated during the duration of their stay, one visitor is allowed to spend the night.
• End of Life – 2 visitors are allowed at the bedside at a time and may switch out throughout the day, for as long as the clinical team deems that it is safe and feasible.
• Clinical appointment – 1 support person/caregiver who can participate in exam room questions and care.
• Visitors must be 18 years of age or older.
• Members of the clergy are allowed to visit patients.
• Visitors who are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions, are strongly discouraged from visiting during the COVID-19 pandemic.
• All visitors are required to wear a mask/face covering at all times while in our facility. The patient is also required to wear a mask (if tolerated) when the visitor is in the room.
• All visitors will be provided a visitor sticker with the specified room number they are visiting. This must be worn at all times while visiting our facility.
• All visitors to our facility must enter and exit through the front lobby entrance to allow for proper screening for fever (Temp=100.0 F or greater) and symptoms of acute respiratory illness. Any visitor that does not meet these requirements will be denied entrance into our facility.
• All visitors should perform hand hygiene upon entrance to facility, prior to entering patient room, when leaving patient room, and after using restroom. This is properly accomplished by washing hands with soap and water for at least 40 seconds or by using an alcohol-based hand rub with at least 60% ethanol or 70% isopropanol for at least 20 seconds.
• All visitors should adhere to proper respiratory hygiene and cough etiquette, such as covering the mouth and nose with a disposable tissue or sneezing/coughing into elbow. Hand hygiene should be performed after coughing or sneezing has occurred.
• Visitor movement within the healthcare facility should be restricted to the room of the patient they are visiting. Visitors should not roam the facility freely.
• All visitors should practice social distancing, and maintain at least 6 feet of distance from others when possible.
• Visitors should attempt to limit the number of times they touch common-touch surfaces, including: door handles, handrails, elevator buttons, phones, etc.

COVID-19 Visitor Guidelines

Updated 12-13-2021

• Visiting hours are Monday-Friday 8am-5:00pm and Saturday-Sunday 10am-4:00pm (Enter through Front Lobby unless patient is in the Emergency Department).
• 3H, 2F, Rehab – 2 visitors allowed at a time, visitors can change throughout the day. Patients with altered mental or physical status are allowed 1 visitor to stay overnight.
• Emergency Department – 2 visitors allowed at a time, visitors can change throughout the day.  Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• ICU – 1 visitor allowed at a time, the visitor can change throughout the day. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.  Visiting hours are 10 am-2 pm.
• Outpatient Surgery/Procedure – 2 designated visitors allowed in the waiting room.
• Confirmed or suspected COVID-19 – No visitors allowed. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• Senior Lifestyles and Adolescent Psych – No Visitors allowed. Alternative means for direct interaction between visitors and patients is encouraged by remote communications. (i.e. telephone or internet, for video or audio calls)
• Maternal Child – 2 visitors at a time, visitors can change throughout the day, visitors must wait in the front lobby. One visitor is allowed to spend the night.
• End of Life – 2 visitors are allowed at the bedside at a time and may switch out throughout the day, for as long as the clinical team deems that it is safe and feasible.
• Clinical appointment – 1 support person/caregiver who can participate in exam room questions and care.
• Visitors must be 18 years of age or older.
• Members of the clergy are allowed to visit patients.
• Visitors who are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions, are strongly discouraged from visiting during the COVID-19 pandemic.
• All visitors are required to wear a mask/face covering at all times while in our facility. The patient is also required to wear a mask (if tolerated) when the visitor is in the room.
• All visitors will be provided a visitor sticker with the specified room number they are visiting. This must be worn at all times while visiting our facility.
• All visitors to our facility must enter and exit through the front lobby entrance to allow for proper screening for fever (Temp=100.0 F or greater) and symptoms of acute respiratory illness. Any visitor that does not meet these requirements will be denied entrance into our facility.
• All visitors should perform hand hygiene upon entrance to facility, prior to entering patient room, when leaving patient room, and after using restroom. This is properly accomplished by washing hands with soap and water for at least 40 seconds or by using an alcohol-based hand rub with at least 60% ethanol or 70% isopropanol for at least 20 seconds.
• All visitors should adhere to proper respiratory hygiene and cough etiquette, such as covering the mouth and nose with a disposable tissue or sneezing/coughing into elbow. Hand hygiene should be performed after coughing or sneezing has occurred.
• Visitor movement within the healthcare facility should be restricted to the room of the patient they are visiting. Visitors should not roam the facility freely.
• All visitors should practice social distancing, and maintain at least 6 feet of distance from others when possible.
• Visitors should attempt to limit the number of times they touch common-touch surfaces, including: door handles, handrails, elevator buttons, phones, etc.

Updated 10-25-2021

• Visiting hours are Monday-Friday 8am-5:00pm and Saturday-Sunday 10am-4:00pm (Enter through Front Lobby unless patient is in the Emergency Department).
• 3H, 2F, Rehab – 2 designated visitors per day; designated person can change day to day. Patients with altered mental or physical status are allowed 1 visitor to stay overnight.
• Emergency Department – 1 visitor allowed for adult patients. Pediatric patients may have 2 designated visitors.  Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• ICU – 1 visitor allowed. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• Outpatient Surgery/Procedure – 2 designated visitors allowed in the waiting room.
• Confirmed or suspected COVID-19 – No visitors allowed. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• Senior Lifestyles and Adolescent Psych – No Visitors allowed. Alternative means for direct interaction between visitors and patients is encouraged by remote communications. (i.e. telephone or internet, for video or audio calls)
• Maternal Child – 2 designated visitors per patient per day; Visitors can change day to day.
• End of Life – 2 visitors are allowed at the bedside at a time and may switch out throughout the day, for as long as the clinical team deems that it is safe and feasible.
• Clinical appointment – 1 support person/caregiver who can participate in exam room questions and care.
• Visitors must be 18 years of age or older.
• Members of the clergy are allowed to visit patients.
• Visitors who are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions, are strongly discouraged from visiting during the COVID-19 pandemic.
• All visitors are required to wear a mask/face covering at all times while in our facility. The patient is also required to wear a mask (if tolerated) when the visitor is in the room.
• All visitors will be provided a visitor sticker with the specified room number they are visiting. This must be worn at all times while visiting our facility.
• All visitors to our facility must enter and exit through the front lobby entrance to allow for proper screening for fever (Temp=100.0 F or greater) and symptoms of acute respiratory illness. Any visitor that does not meet these requirements will be denied entrance into our facility.
• All visitors should perform hand hygiene upon entrance to facility, prior to entering patient room, when leaving patient room, and after using restroom. This is properly accomplished by washing hands with soap and water for at least 40 seconds or by using an alcohol-based hand rub with at least 60% ethanol or 70% isopropanol for at least 20 seconds.
• All visitors should adhere to proper respiratory hygiene and cough etiquette, such as covering the mouth and nose with a disposable tissue or sneezing/coughing into elbow. Hand hygiene should be performed after coughing or sneezing has occurred.
• Visitor movement within the healthcare facility should be restricted to the room of the patient they are visiting. Visitors should not roam the facility freely.
• All visitors should practice social distancing, and maintain at least 6 feet of distance from others when possible.
• Visitors should attempt to limit the number of times they touch common-touch surfaces, including: door handles, handrails, elevator buttons, phones, etc.

COVID-19 Visitor Guidelines
Updated 08-27-2021

• Visiting hours are Monday-Friday 8am-5:00pm and Saturday-Sunday 10am-4:00pm (Enter through Front Lobby unless patient is in the Emergency Department).
• 3H, 2F, Rehab – 1 designated Visitor per day; designated person can change day to day. Patients with altered mental or physical status are allowed 1 visitor to stay overnight.
• Emergency Department – No visitors allowed for adult patients. Pediatric patients may have 2 designated visitors.  Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• ICU – No visitors allowed. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• Outpatient Surgery/Procedure – 1 designated Visitor allowed in the waiting room.
• Confirmed or suspected COVID-19 – No visitors allowed. Exceptions may be made for end of life situations, patients with altered mental or physical status, or for caregiver education/training required for discharge.
• Senior Lifestyles and Adolescent Psych – No Visitors allowed. Alternative means for direct interaction between visitors and patients is encouraged by remote communications. (i.e. telephone or internet, for video or audio calls)
• OB – 1 designated Visitor per patient per day; Visitor can change day to day.
• End of Life – 2 Visitors are allowed at the bedside at a time and may switch out throughout the day, for as long as the clinical team deems that it is safe and feasible.
• Clinical appointment – 1 support person/caregiver who can participate in exam room questions and care.
• Visitors must be 18 years of age or older.
• Members of the clergy are allowed to visit patients.
• Visitors who are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions, are strongly discouraged from visiting during the COVID-19 pandemic.
• All visitors are required to wear a mask/face covering at all times while in our facility. The patient is also required to wear a mask (if tolerated) when the visitor is in the room.
• All visitors will be provided a visitor sticker with the specified room number they are visiting. This must be worn at all times while visiting our facility.
• All visitors to our facility must enter and exit through the front lobby entrance to allow for proper screening for fever (Temp=100.0 F or greater) and symptoms of acute respiratory illness. Any visitor that does not meet these requirements will be denied entrance into our facility.
• All visitors should perform hand hygiene upon entrance to facility, prior to entering patient room, when leaving patient room, and after using restroom. This is properly accomplished by washing hands with soap and water for at least 40 seconds or by using an alcohol-based hand rub with at least 60% ethanol or 70% isopropanol for at least 20 seconds.
• All visitors should adhere to proper respiratory hygiene and cough etiquette, such as covering the mouth and nose with a disposable tissue or sneezing/coughing into elbow. Hand hygiene should be performed after coughing or sneezing has occurred.
• Visitor movement within the healthcare facility should be restricted to the room of the patient they are visiting. Visitors should not roam the facility freely.
• All visitors should practice social distancing, and maintain at least 6 feet of distance from others when possible.
• Visitors should attempt to limit the number of times they touch common-touch surfaces, including: door handles, handrails, elevator buttons, phones, etc.

Updated: June 30, 2021

Missouri Delta’s COVID-19 Visitor Guidelines

• Visiting hours are Monday-Friday 8am-5:00pm and Saturday-Sunday 10am-4:00pm (Enter through Front Lobby unless patient is in the Emergency Department). ICU, COVID care areas, and Psychiatric units have different visiting guidelines (*see details below).
• 3H, 2F, Rehab, ICU, OB, Peds, Surgery and our Emergency Department. 2 Visitors allowed during these floor’s visiting hours. Visitors may change multiple times each day. Patients with altered mental or physical status are allowed 1 visitor to stay overnight.
• *ICU visiting hours are daily from 10am-2pm. 2 Visitors are allowed and may change multiple times each day.
• *COVID care areas and Psychiatric units (SLS1, SLS2 and Adolescent Psych) are not accepting visitors at this time. Alternative means for direct interaction between visitors and patients is encouraged by remote communications. (i.e. telephone or internet, for video or audio calls)
• OB/Peds – 2 Visitors are allowed and visitors my change multiple times each day. 1 Visitor is allowed to spend the night. If Visitor leaves after visiting hours, they may return through the ER Entrance, but can only leave and come back 1 time. Visitors accompanying an OB patient in an Emergency situation may wait in the OB/Peds waiting room until the patient has been cleared.
• End of Life situation– Special consideration regarding the number of visitors in a patient room will be made on a case by case basis.
• Visitors must be 18 years of age or older.
• Members of the clergy are allowed to visit patients.
• Visitors who are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions, are strongly discouraged from visiting during the COVID-19 pandemic.
• All visitors are required to wear a mask/face covering at all times while in our facility. The patient is also required to wear a mask (if tolerated) when the visitor is in the room.
• All visitors will be provided a visitor sticker with the specified room number they are visiting. This must be worn at all times while visiting our facility.
• All visitors to our facility must enter and exit through the front lobby entrance to allow for proper screening for fever (Temp=100.0 F or greater) and symptoms of acute respiratory illness. Any visitor that does not meet these requirements will be denied entrance into our facility.
• All visitors should perform hand hygiene upon entrance to facility, prior to entering patient room, when leaving patient room, and after using restroom. This is properly accomplished by washing hands with soap and water for at least 40 seconds or by using an alcohol-based hand rub with at least 60% ethanol or 70% isopropanol for at least 20 seconds.
• All visitors should adhere to proper respiratory hygiene and cough etiquette, such as covering the mouth and nose with a disposable tissue or sneezing/coughing into elbow. Hand hygiene should be performed after coughing or sneezing has occurred.
• Visitor movement within the healthcare facility should be restricted to the room of the patient they are visiting. Visitors should not roam the facility freely.
• All visitors should practice social distancing, and maintain at least 6 feet of distance from others when possible.
• Visitors should attempt to limit the number of times they touch common-touch surfaces, including: door handles, handrails, elevator buttons, phones, etc.

Updated: April 19, 2021

Missouri Delta’s COVID-19 Visitor Guidelines

• 2 Visitors per day are allowed for patients on 3H, 2F, Rehab and our Emergency Department.  Visitors are allowed to change multiple times each day.
• 2 Visitors per day are allowed for patients in ICU during the ICU visiting hours of 10am-2pm. Visitors are allowed to change multiple times each day.
• 2 visitors are allowed on OB-Pediatrics.  Visitors for patients on OB-Pediatrics are not allowed to change each day. OB, and Pediatrics. Visitation exceptions include: 2 parents or guardians for minors, 2 set- chosen visitors for obstetric patients. (Only two specified visitors during the duration of stay.)
• Visiting hours are Monday-Friday 8am-5:00pm and Saturday-Sunday 10am-4:00pm (Enter through Front Lobby unless patient is in the Emergency Department). Visitors are only allowed in designated areas. These areas currently include: Rehab, Telemetry, Med/Surg. and ER (more details below).
• Visitors must be 18 years of age or older.
• Members of the clergy are allowed to visit patients.
• Visitation is denied for patients who are at increased risk for severe illness from COVID-19. For these patients, alternative means for direct interaction between visitors and patients is encouraged, including setting up remote communications such as telephone or internet, to allow for video or audio calls. These areas not accepting visitors currently include: ICU, COVID care areas and Psychiatric units (SLS1, SLS2 and Adolescent Psych).
• Exceptions- A limited number of visitors will be allowed for end-of-life patients. 1 visitor for patients with altered mental or physical status, 1 home caregiver if in-person education/training is required for discharge, and 2 visitors for patients who are undergoing surgery or a procedure.
• Visitors who are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions, are strongly discouraged from visiting during the COVID-19 pandemic.
• All visitors are required to wear a mask/face covering at all times while in our facility. The patient is also required to wear a mask (if tolerated) when the visitor is in the room.
• All visitors will be provided a visitor sticker with the specified room number they are visiting. This must be worn at all times while visiting our facility.
• All visitors to our facility must enter and exit through the front lobby entrance to allow for proper screening for fever (Temp=100.0 F or greater), symptoms of acute respiratory illness, and for adherence to facility mask/face covering requirements. Any visitor that does not meet these requirements will be denied entrance into our facility.
• All visitors should perform hand hygiene upon entrance to facility, prior to entering patient room, when leaving patient room, and after using restroom. This is properly accomplished by washing hands with soap and water for at least 40 seconds or by using an alcohol-based hand rub with at least 60% ethanol or 70% isopropanol for at least 20 seconds.
• All visitors should adhere to proper respiratory hygiene and cough etiquette, such as covering the mouth and nose with a disposable tissue or sneezing/coughing into elbow. Hand hygiene should be performed after coughing or sneezing has occurred.
• Visitor movement within the healthcare facility should be restricted to the room of the patient they are visiting. Visitors should not go to other locations in the facility.
• All visitors should practice social distancing, and maintain at least 6 feet of distance from others when possible.
• Visitors should attempt to limit the number of times they touch common-touch surfaces, including: door handles, handrails, elevator buttons, phones, etc.

Visiting a Patient

Visitors make a hospital stay more pleasant and are important to a patient recovery.  Missouri Delta Medical Center recognizes the value of having family support and has incorporated a family-centered design into the layout of each of the newly renovated patient floors. Visitors will find private rooms with large benches to accommodate several visitors or a family member who would like to stay the night.

Visiting Hours

Visiting hours are flexible and determined by the patient in collaboration with their health care providers.  Some reasons visitation may be restricted include:

• Special Departments: Pediatrics, Senior Lifestyles, ICU, Adolescent Behavioral Health Unit
• The patient request a limit on visitors.  If the patient is a minor, or incapacitated, the legal guardian can limit visitors.
• The patient is resting.
• The patient is undergoing a medical or therapeutic procedure.
• The visitor’s behavior is disruptive to patient care

Other Guidelines

Please don’t visit if you have had a fever, diarrhea, vomiting, rash, sore throat or cold with the last 24 hours. It is important to restrict exposure in order to prevent the spread of infectious diseases. When a patient requests visitation, staff members will provide the visitor with a mask and other protective equipment.

• Please be respectful of others patients and talk quietly.
• Please dress appropriately; shirts and shoes are required.
• Please talk to the patient’s nurse about dietary restrictions before bringing a patient food.

Cafeteria

Visitor are welcome to dine in the cafeteria and vending machines are available 24 hours a day. Vending machines are located in the cafeteria, ER waiting area and the ICU waiting area.

Hours of Operation Daily:
6:45 am – 10:00 am
11:00 am – 1:30 pm
4:00 pm – 6:30 pm

Starbucks:
Monday – Friday
6:45 am – 3:30 pm

Gift Shop

At Missouri Delta Medical Center’s Gift Shop, we make it easy for you to surprise your loved ones with a thoughtful gift, to bring comfort in difficult times, to celebrate a new arrival or just to say “I love you.” We feature a wide selection of gifts, including plush animals, angels, jewelry, toys, figurines and greeting cards.  We have a great selection of items during seasonal times such as Christmas, Valentine’s Day, Halloween, etc.
We accept all major credit and debit cards and all items are tax free. Plus we offer free gift wrapping! Located on the first floor of the hospital in the main lobby. Free delivery to the patient room offered during Gift Shop hours of operation.

Hours of Operation
M – F 9:00 am-3:00 pm | Closed on Holidays
(573) 472-7693

Send Patient Greeting Card

Would you like to send some words of cheer or encouragement to a Missouri Delta Medical Center patient? Send your thoughts to family and friends during their stay with us. Click here to send a patient a greeting card!

Tobacco-Free Facility

To promote and protect good health, Missouri Delta Medical Center became tobacco-free on August 1, 2012.  Patients, visitors, staff, vendors or contractors will not be allowed to smoke on any hospital properties.  If you are a patient and concerned, feel free to speak to your physician or nurse about options on how to deal with the tobacco-free policy during your stay.

“The tobacco-free policy has been designed to preserve the health of our employees, patients, visitors, and volunteers along with fulfilling the hospital’s mission of promoting the general health of our community.”  – Jason Schrumpf, Missouri Delta Medical Center, President & CEO

WiFi

Wireless internet access is available throughout Missouri Delta Medical Center.  Access will allow families to check email, research medical conditions and keep in contact with loved ones.